The client...
•Reachingout to a professional for helptakescourage, and for those affected by chronic disorganization,
the challenge is even greater. Many efforts have already been made to improve basic functionality, without
adequate and lasting success.
•Discouragement may have set in.
•It may take time to analyse, understand and effectively address client challenges, and therefore a longer-
termrelationship with a professional organizer offers great value.
•In addition, because chronic disorganization has a tendency to recur, attention to ongoing maintenance is
key.
•An established and positive client-professional relationship can provide support on an as-neededbasis.

The professional...
• This class addresses basic principles and strategies to build and maintain a compassionate and effective
client relationship.
• Focusing on each phase of the relationship, this class highlights what the client may need and how the
professional may help.
• Members of the panel will share case studies that illustrate either successful longer-term client
relationships, or not successful!