We all do it...make assumptions. Often, we don't even realize we're making assumptions. However, the assumptions we make can positively or negatively affect our work with clients. Make "correct" assumptions and you have a happy, long-term client. Make "incorrect" assumptions and your client may get frustrated, shut down or not work with you. This webinar will shine a light on our assumptions: what ones you make, when you make them and how to neutralize them. Through case studies, listeners will gain tools to help clients experience more lasting change.